The CSC VLE Agreement: What You Need to Know

The Common Service Centre (CSC) scheme is a flagship initiative of the Indian Government, aimed at providing various electronic services to the rural and underserved populations of the country. These services are delivered through the Village Level Entrepreneur (VLE) system, wherein individuals are designated as VLEs and authorized to deliver the services to their respective communities, using the CSC`s infrastructure and technology.

To ensure the efficient and effective functioning of the CSC VLE system, the government has laid down a set of rules and regulations that every VLE must adhere to. These guidelines are encapsulated in the CSC VLE Agreement, which every VLE must sign before being authorized to deliver the services.

The CSC VLE Agreement is a legally binding document between the VLE and the CSC, and it outlines the rights and responsibilities of the parties involved. Some of the key provisions of the agreement include:

Services to be provided: The agreement lists the various services that the VLE is authorized to provide through the CSC, including Aadhaar enrolment, banking services, insurance, and e-commerce, among others.

Rights and obligations of the VLE: The agreement establishes the VLE`s rights and obligations, such as maintaining confidentiality, providing accurate information, and adhering to timelines and service standards.

Infrastructure requirements: The agreement outlines the hardware and software requirements that the VLE must adhere to, such as maintaining the designated CSC location, using genuine software, and ensuring the security of the CSC infrastructure.

Revenue sharing: The agreement specifies the revenue sharing arrangement between the VLE and the CSC, wherein the VLE is entitled to a commission for the services provided.

Termination of agreement: The agreement details the circumstances under which the agreement can be terminated by either party, such as breach of contract, violation of laws or regulations, or cessation of the CSC scheme.

As a VLE, it is crucial to understand the terms and conditions of the CSC VLE Agreement and adhere to them strictly. Violation of the agreement can lead to termination of the contract and legal consequences. It is also recommended to periodically review the agreement to ensure compliance with any updates or changes made by the CSC.

In conclusion, the CSC VLE Agreement is a vital document for every Village Level Entrepreneur, as it outlines the rules and regulations governing their participation in the CSC scheme. By adhering to the guidelines and providing quality services, VLEs can contribute to the digital empowerment of rural India and enable access to essential services for all.